Terms of Use

These Terms of Use (“Terms”) govern your use of commercecitywaterdamage.com and its phone referral line. By using the site or calling the published number, you agree to these Terms.

1. Nature of the service

This site is a free referral / lead-connection service. We do not perform water damage restoration, flooded basement cleanup, sewage cleanup, mold remediation, fire or smoke restoration, roofing, plumbing, construction, or insurance adjusting. Calls may be forwarded or connected to an independent, licensed service provider in your area. Those providers are not our employees or joint-venture partners unless a separate written agreement says so.

2. No professional advice

Content on this website is general information only. It is not a substitute for inspection by a qualified professional, or for legal, insurance, or medical advice. Always confirm facts about your home with appropriate licensed trades and your insurer.

3. No guarantees

We do not guarantee that a provider will answer, serve your exact neighborhood, be available at a particular hour (including nights, weekends, or holidays), offer a particular price, or be the right fit for your job. We do not guarantee insurance outcomes. Any warranties or service commitments are solely those offered (if any) by the independent provider you hire.

4. Your responsibilities

• Give accurate location and situation details when requesting a referral
• Verify licensing, insurance, scope, and pricing with any provider before authorizing work
• Use your own judgment about safety (electrical hazards, contaminated water, smoke, structural risk)
• Do not use the phone line for harassment, fraud, or unlawful purposes

5. Third-party providers

If you hire a provider, your contract is with them. We are not a party to that contract and are not responsible for their workmanship, billing, conduct, or omissions. Raise disputes about services directly with that provider.

6. Intellectual property

Website text, design, and branding are owned by the site operator or used with permission. You may not copy substantial portions for commercial reuse without permission.

7. Limitation of liability

To the fullest extent permitted by law, the site operator is not liable for indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your use of the website, reliance on its content, or dealings with third-party providers reached through the referral line. Our total liability for claims relating to the site or referral service shall not exceed one hundred U.S. dollars (USD $100).

8. Indemnity

You agree to indemnify and hold harmless the site operator from claims arising out of your misuse of the site, your breach of these Terms, or your agreements with third-party providers.

9. Changes and availability

We may change the website, phone routing, or these Terms at any time. Continued use after changes means you accept the updated Terms. We may pause the referral line for maintenance or operational reasons.

10. Governing law

These Terms are governed by the laws of the State of New Mexico, without regard to conflict-of-law rules, unless applicable law requires otherwise.

11. Contact

Questions about these Terms: call {{PHONE}} and say your call is about website terms.